ISO requirements. Built in, not bolted on.
SpiceQMS keeps processes, risks, audits and documents in one management system, for several standards at once. From audit to action, the data carries over automatically.
What sets Spice apart
What you can expect from Spice
Software should serve your business, not tie you down.
Data sovereignty
Anyone who keeps records for certification bodies and authorities needs to know where they are. Spice runs in our cloud as it does on your own servers, with the same features and the same releases. If your situation changes, you change where it runs, and your data moves with you.
Security
With Spice, you are protected by rules you set yourself, not by a software vendor’s promises. Permissions determine, module by module, who may see and change what. An audit trail records changes across all three products. Spice AI, too, sees only what the person in question is allowed to see. When the next audit comes, the system shows who changed what and when.
Flexibility
When a standard is added, you add it to your existing management system instead of building a second one. In Spice, fields, screens and processes are configuration, not hard-coded. Your customisations are kept separate from the core and therefore survive every update. REST and SOAP interfaces connect SpiceQMS to your other systems.
Fixed prices
You know what Spice costs before you sign. Because SpiceCRM, SpiceHCM and SpiceQMS are one platform, every licence covers all three. The price is the same in the cloud and in your own data centre. And a new release does not bring you a new customisation project.
15
standards and regulations with templates
Almost 1,500
chapter templates
7
role-based work areas
What it brings to quality management
Quality where the work happens
Processes, risks, audits and documents are linked to one another.
Process owners see the whole flow.
Processes are drawn in BPMN 2.0 and linked to documents, risks and organisational units. Risks are rated by impact and likelihood, and actions start straight from the risk.
Auditors work with what is already there.
System, process, product and compliance audits run internally or at suppliers and customers. Reusable checklists guide inspections, and their findings are handled as in audits.
Everyone works with the current version.
Word documents are edited in the browser, and released revisions are stored as PDF. Earlier versions remain traceable this way.
Audit
Ready for the audit at any time
Preparation does not wait until the date is set.
- Audit questions on every chapter of a standard, with report items per question
- Context and interested parties per management system
- Dates, tasks and notes on the audit
Audit
Ready for the audit at any time
Preparation does not wait until the date is set.
- Audit questions on every chapter of a standard, with report items per question
- Context and interested parties per management system
- Dates, tasks and notes on the audit
The closed loop
Audit report
Each report item is rated on a colour scale.
Finding
A finding is created from the report item, with audit and item linked.
Action
Actions are assessed and implemented.
Effectiveness check
The effectiveness check comes before closing.
Key figures
Key figures are calculated live from the system data.
Management review
The quality dashboard shows key figures per company and the process map.
Several standards. One management system.
Whatever concerns several standards, you maintain in one place.
Spice AI
Reports and key figures when you need them
Spice AI also works in SpiceQMS. Agents create reports, calculate key figures and answer queries about audits, actions and risks. Each agent sticks to its task and stays within your permissions. You connect the artificial intelligence yourself.
One platform
Connected, with no interface in between
SpiceQMS shares its data foundation with SpiceCRM and SpiceHCM.
Quality management depends on information from elsewhere: complaints in service, competencies in human resources, audit findings at suppliers and customers. Separate systems turn this into exports, lists and rework. SpiceQMS runs on the same platform as SpiceCRM and SpiceHCM. A complaint from service becomes a corrective action without anyone retyping it. If the action reveals a training need, it lands with the person who is to be trained. And whoever prepares an audit finds training records and complaints already in the system.
Three products. One platform.
Fixed prices, by responsibility.
Standard
€39
per person and month
Includes SpiceCRM, SpiceHCM and SpiceQMS
For everyone who works and designs in the system.
Manage and design documents, processes, audits, risks and actions.
Typical: quality managers, auditors, process owners
Active
€19
per person and month
Includes SpiceCRM, SpiceHCM and SpiceQMS
For everyone who reviews and signs off.
Review documents on their content, sign off checklists and actions, view and submit tickets.
Typical: inspectors, laboratory staff
Basic
€59
per 50 people and month
Includes SpiceCRM, SpiceHCM and SpiceQMS
With all 50 places in use, €1.18 per person.
For everyone who reads, confirms and reports.
Read documents, confirm acknowledgements, report deviations.
Typical: all other employees
All prices net, plus VAT, payable annually in advance. The minimum annual fee is €2,340, which equals five Standard licences.
Questions from quality managers
SpiceQMS is part of More; there is no free basic edition. Licences are per person, by responsibility: Standard €39 and Active €19 per person per month, Basic €59 per 50 people per month, all net. Every licence covers SpiceCRM, SpiceHCM and SpiceQMS at once. The licence price is the same in the Spice cloud and in your own data centre. In your own data centre, a one-off set-up fee is added. All prices are published on the pricing page.
The templates follow the chapter structure of each standard. Audit questions can be stored for every chapter.
Yes, auditors come from your own staff or from outside, for example from a certification body.
No. However, SpiceQMS runs on the same platform as SpiceCRM, whose core is open. Your data lives in the Spice cloud or in your own data centre.
You choose: the Spice cloud in EU data centres, a European provider’s private cloud, or your own data centre.
An import module loads structured data. Through the REST interface alone, an entire demo company has been built. The path to Spice shows how a switch works.
Talk to us.
What are you planning, and what is missing today? We reply personally and tell you plainly whether Spice is the right fit.
- You tell us what you have in mind.
- We get back to you personally by email.
- If you like, we show you Spice in a demonstration.
Prefer to talk directly? office@spicecrm.com+43 (1) 89083610